Terms & Conditions

Pantrly is currently made available as a Beta product. This means the Platform and all Services are in an active phase of development, testing, and improvement. By accessing or using the Platform, you expressly acknowledge and agree to all of the following.

The Platform is not a finished or production-ready product. Features described in our marketing materials, on the Platform, or in our communications may be incomplete, partially implemented, temporarily unavailable, broken, or functioning differently than described. We make no representations as to the completeness, reliability, accuracy, or fitness of the Services during the Beta period.

During the Beta period, the Services may be interrupted, suspended, or terminated at any time and without notice. We do not guarantee any level of uptime, availability, or performance.

During the Beta period, we actively collect and use information about how you interact with the Platform to understand usage patterns, identify issues, improve features, train and refine the algorithms and artificial intelligence models that power the Services, and build a better product experience. By participating in the Beta, you acknowledge and agree that your usage data, interaction data, and other information described in our Privacy Policy may be used for these improvement, research, and development purposes.

If you choose to pay for a subscription tier during the Beta period, you do so with full understanding and acceptance that features included in your tier may change, be removed, or become unavailable without notice and without any obligation on Pantrly's part to provide a remedy, refund, or alternative. The experimental and incomplete nature of the Beta Services is a material term of this agreement that you accept at the time of purchase.

All personally identifiable data collected during the Beta period will be permanently and irreversibly deleted when the Platform transitions to its public launch. We will endeavour to provide at least 14 days advance notice before this deletion occurs. Anonymised and aggregated data derived from Beta usage, which cannot be used to identify you, is not subject to this deletion and may be retained and used as described in our Privacy Policy. You should not rely on the Beta Platform as a permanent service and should not store any information within the Platform that you cannot afford to lose.

In these Terms, the following terms have the meanings set out below.

"Account" means the user account you create to access the Services.

"AI Features" means any feature of the Platform powered by artificial intelligence or machine learning, including fridge and pantry scanning, food identification, and recipe generation.

"Beta" or "Beta Program" means the current pre-public-launch phase of the Services as described in Section 1.

"Content" means any text, images, photographs, data, information, or other material made available through the Platform, whether generated by Pantrly, its team, its AI systems, or submitted by users.

"Family Sub-Profile" means an additional profile created within your Account for a household or family member.

"Feedback" means any ideas, suggestions, feature requests, bug reports, or other submissions you provide to Pantrly through any channel.

"Platform" means the Pantrly website at www.pantrly.com, the Pantrly iOS and Android applications, and all associated features and content.

"Services" means all services offered by Pantrly through the Platform or otherwise.

"Subscription" means a paid plan providing access to an enhanced tier of features within the Services.

"Tier" means the level of access assigned to your Account, which may be Free, Essential, Plus, or Elite.

"User-Generated Content" or "UGC" means any content you submit through the Platform, including recipe ratings, recipe edits, cooking notes, annotations, photographs, and feedback.

By accessing or using the Services, you represent and warrant that you are at least 18 years of age. The Platform is not directed at or intended for use by individuals under the age of 18. We do not knowingly provide the Services to users under 18. If we become aware that a user under 18 has created an Account, we will terminate that Account and delete all associated data without notice.

You further represent that you have the legal capacity to enter into a binding agreement, that you are not barred from using the Services under any applicable law, and that all information you provide during registration is accurate, current, and complete.

If you access the Services from outside India, you do so voluntarily and at your own initiative. You remain subject to Indian law as the governing law of this agreement. You are also independently responsible for compliance with your own local laws, regulations, and requirements to the extent they apply to your use of the Services. We make no representation that the Platform is appropriate or available for use in any particular jurisdiction outside India.

To access most features of the Services, you must create an Account by providing your full name, email address, and either a password or authentication through Google Sign-In.

You agree to provide accurate, current, and complete information during registration and to keep your Account information updated. Providing false, misleading, or incomplete information may result in immediate suspension or termination of your Account.

You may only maintain one Account. Creating multiple Accounts is strictly prohibited and will result in termination of all associated Accounts at Pantrly's sole discretion.

You are solely responsible for maintaining the confidentiality and security of your Account credentials. You are responsible for all activity that occurs under your Account, whether or not authorised by you. If you become aware of any unauthorised access to your Account, you must notify us immediately at [email protected].

If you register using Google Sign-In, you authorise us to access the information your Google Account makes available based on your Google Account settings and the permissions you grant during the sign-in process. Your use of Google Sign-In is also governed by Google's Terms of Service and Privacy Policy, which are separate from and independent of these Terms.

Pantrly provides an AI-powered smart pantry management platform that enables users to photograph and inventory fridge and pantry contents, receive personalised meal and recipe suggestions, track food item expiry dates, receive proactive expiry alerts, access step-by-step cooking guidance, manage dietary preferences for their household, and track food waste reduction and savings metrics.

The Services are provided on an as-is and as-available basis. AI Features are experimental in nature and may produce inaccurate, incomplete, or unsuitable outputs. We make no warranty that any recipe suggestion, food identification, expiry estimate, or other AI-generated output is accurate, complete, or appropriate for your circumstances. You use all AI-generated outputs at your own risk.

During the Beta period, features may be incomplete, absent, or functioning differently than described. We reserve the right to add, modify, restrict, or remove any feature at any time without notice or liability.

THIS SECTION IS IMPORTANT. PLEASE READ IT CAREFULLY.

Nothing on the Platform, including recipe suggestions, meal plans, dietary customisation features, nutritional information, expiry alerts, or any other content or output generated by the Services, constitutes medical advice, clinical nutrition guidance, dietary therapy, or treatment for any medical condition. The Services are provided for general informational and convenience purposes only.

If you have diabetes, food allergies, celiac disease, cardiovascular conditions, eating disorders, any other medical condition, or specific dietary requirements arising from a medical diagnosis, you must consult a qualified healthcare professional before acting on any dietary suggestion, recipe, meal plan, or nutritional information provided through the Services. Do not use the Services as a substitute for professional medical or nutritional advice, diagnosis, or treatment.

Pantrly expressly disclaims all responsibility and liability for any health outcome, adverse reaction, dietary harm, or medical consequence arising from your use of or reliance on any content or output provided through the Services.

Any Feedback you provide to Pantrly through any channel, including the contact form on our Website, email, in-app submissions, or any other means, is provided on a non-confidential basis and becomes the sole property of Pantrly immediately upon submission. You agree that Pantrly may use, reproduce, modify, distribute, and commercialise any Feedback freely and without restriction, without any compensation or attribution to you, and without any obligation to implement, acknowledge, or respond to it. You waive all claims and moral rights you may have in any Feedback you submit.

Where available, you may add Family Sub-Profiles to your Account for household or family members, including minor children. By adding a Family Sub-Profile for any individual, you represent and warrant that you have full legal authority to provide that person's information to Pantrly, that you are that person's parent or legal guardian if they are a minor, and that all information you provide about them is accurate and complete. You take on full personal responsibility for all data you provide about others through the Family Sharing feature, including compliance with applicable data protection laws. You agree to indemnify Pantrly against any claims arising from your use of the Family Sharing feature without appropriate authority or consent.

Any referral program, waitlist queue advancement mechanic, or associated benefit offered by Pantrly is a discretionary marketing initiative and does not constitute a contractual entitlement. Pantrly reserves the right to modify, suspend, withdraw, or discontinue any referral program, queue advancement mechanic, or associated benefit at any time and without notice, and without any liability or obligation to any user.

Any promotional benefits offered to early or Beta users, including but not limited to priority access, recognition badges, extended trial periods, or any other benefit communicated in our marketing materials, are offered at Pantrly's sole discretion and do not constitute contractual obligations. Pantrly reserves the right to modify, withdraw, or replace any such benefit at any time without notice and without liability.

By creating an Account or joining our waitlist, you consent to receiving communications from Pantrly by email and push notification. Pantrly reserves the right to communicate with you via additional channels in future, including SMS and messaging applications such as WhatsApp. You consent to receiving such communications as described in our Privacy Policy, and you may manage your communication preferences at any time by contacting us at [email protected] or by using the unsubscribe mechanism in any marketing communication.

We reserve the right to delete Accounts that have had no login activity for a continuous period of 12 months. Before deleting an inactive Account, we will endeavour to send a notice to the registered email address providing at least 30 days warning. Pantrly bears no liability for the deletion of inactive Accounts or any data associated with them.

THE PLATFORM AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PANTRLY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE ACCESS.

WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, THAT ANY AI-GENERATED OUTPUT WILL BE ACCURATE, COMPLETE, SAFE, OR APPROPRIATE FOR YOUR CIRCUMSTANCES, OR THAT THE PLATFORM WILL BE FREE FROM BUGS, ERRORS, VIRUSES, OR OTHER DEFECTS. THE BETA SERVICES ARE EXPERIMENTAL AND INCOMPLETE BY NATURE, AND YOUR USE OF THEM IS ENTIRELY AT YOUR OWN RISK.

WE MAKE NO WARRANTY OF ANY KIND WITH RESPECT TO THE HEALTH, DIETARY, NUTRITIONAL, OR MEDICAL APPROPRIATENESS OF ANY CONTENT OR OUTPUT PROVIDED THROUGH THE SERVICES. SEE SECTION 7 FOR OUR FULL HEALTH AND DIETARY DISCLAIMER.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PANTRLY, ITS PROPRIETOR, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF DATA, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY OTHER INTANGIBLE LOSS, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, ANY AI-GENERATED OUTPUT, ANY DATA LOSS INCLUDING AS A RESULT OF THE BETA DATA WIPE, ANY FEATURE CHANGE OR REMOVAL, ANY INTERRUPTION OR CESSATION OF THE SERVICES, OR ANY ACT OR OMISSION OF ANY THIRD-PARTY SERVICE PROVIDER, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PANTRLY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR IN CONNECTION WITH THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE LOWER OF: (A) INR 1,000 (ONE THOUSAND INDIAN RUPEES); OR (B) THE TOTAL SUBSCRIPTION FEES PAID BY YOU TO PANTRLY IN THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

NOTHING IN THIS SECTION SHALL LIMIT YOUR STATUTORY RIGHTS UNDER APPLICABLE INDIAN CONSUMER PROTECTION LAW TO THE EXTENT SUCH RIGHTS CANNOT BE CONTRACTUALLY LIMITED.

You agree to indemnify, defend, and hold harmless Pantrly, its proprietor, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to: your violation of these Terms; any UGC you submit; your use of the Platform; your violation of any applicable law or regulation; your violation of any third party's rights including intellectual property rights and privacy rights; your use of the Family Sharing feature without appropriate authority or consent; your provision of third-party email addresses through the referral mechanic without appropriate consent; or any prohibited activity described in Section 8.

Pantrly shall not be liable for any delay, failure, or interruption in the provision of the Services resulting from any cause beyond our reasonable control, including but not limited to failures of cloud infrastructure or internet services, AWS or other provider outages, natural disasters, pandemics, epidemics, earthquakes, floods, fires, storms, acts of war or terrorism, government actions, regulatory changes or enforcement actions, payment processor failures, cyberattacks, denial-of-service attacks, telecommunications failures, or any other event outside Pantrly's reasonable control.

We reserve the right to modify or update these Terms at any time. If we make material changes, we will notify you by email to your registered address with at least 7 days advance notice before the changes take effect. Your continued use of the Services after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree with updated Terms, you must discontinue your use of the Services before they take effect. The current version of these Terms is always available at www.pantrly.com/terms.

Severability. If any provision of these Terms is found to be unlawful, invalid, or unenforceable for any reason, that provision shall be severed from these Terms without affecting the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

Entire Agreement. These Terms, together with the Privacy Policy at www.pantrly.com/privacy, constitute the entire agreement between you and Pantrly with respect to the Services and supersede all prior agreements, representations, and understandings.

No Waiver. Our failure to enforce any provision of these Terms at any time shall not constitute a waiver of that or any other provision. No waiver of any provision shall be effective unless made in writing.

Assignment. You may not assign or transfer your rights or obligations under these Terms to any third party without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time, including in connection with the future incorporation of Nuevexa as a registered legal entity, in which case these Terms shall bind and benefit the successor entity. Users will be notified of any such assignment.

Governing Language. These Terms are written in English. In the event that these Terms or any part of them are translated into any other language, the English language version shall govern and prevail in the event of any inconsistency or dispute.

No Partnership or Agency. Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, franchise, or employment relationship between you and Pantrly.

Relationship with App Store Operators. Your use of the Pantrly application on iOS or Android is also subject to the terms of the applicable app store. Apple Inc. and Google LLC are not responsible for the Platform or these Terms, and any claims relating to the Platform are addressed to Pantrly, not to Apple Inc. or Google LLC.

For any questions, concerns, or communications relating to these Terms or the Services:

Pantrly (operated by Nuevexa)
LR Towers, Kochi 682025, Kerala, India
Email: [email protected]
Privacy: [email protected]
Website: www.pantrly.com/terms

These Terms were last updated on the date shown at the top of this page. The current version is always available at www.pantrly.com/terms.